Contact us

We are committed to providing the best possible betting experience for our players.

Your feedback means the world to us, and we want to make sure that you have an opportunity to receive thoughtful, clear and complete answers for any questions you might have regarding our services.

For this, we have trained a large and highly professional Live Support team, which is always ready to provide the best services possible.

If you want to ask us a question, provide feedback, or make a request, please feel free to contact us via Live Chat, or email at support@TornadoBet.com.

Our professional support team is ready to help you with any questions and inquires, in 9 languages, at any time of the day and night.

We look forward to hearing from you!

The Website is owned and operated by Media Entertainment N.V., a company registered in Curacao, Company No: 108625, Emancipatie Boulvard 29 New Haven e-Zone and its subsidiaries New World Times S.A., Company No: 3-101-519894, Calle 2, Avenida 18, San Jose, Costa Rica, 555-1007, INT Interactive Payments Ltd, Company No: HE 214312, 95 Makarios Av. 5th floor, Ayios Antonios, Charitini Building, 1071, Nicosia Cyprus and Entertainment International Malta Ltd, Company No: C43747, Standard House, Level 3, Birkirkara Hill, St, Julians, STJ 1149, Malta. A Payment Agent for the website is New Transact Ltd, Company No: 206500612, 36, Alabin str, Sofia, Bulgaria. Media Entertainment N.V. has an application (OGL/2024/1110/0512) for a gaming license in progress with the Curaçao Gaming Authority. Until that process is concluded, based on a transitional arrangement outlined in the National Ordinance on Games of Chance (Landsverordening op de Kansspelen, P.B. 2024, no. 157), the company is permitted to continue its operations under this Certificate of Operation.